Information, referrals and counselling are provided to individuals and families where language or cultural issues make it difficult to access mainstream services. An individual may refer themselves or someone else (e.g. priest, doctor, service provider, family member or friend) can refer on their behalf, provided they have been given consent.

The issues for which information, referral and counselling is sought are varied and often complex because they are compounded by cultural factors, the migration experience and resentment issues. Counselling is provided to individuals, couples and families when they have identified an issue which is impacting negatively on their life or something they wish to change and require support to deal with it more effectively.

In addition to counselling, a client may be provided with support, information, advocacy or referral to a specialist service (e.g. drug and alcohol, mental health etc.)

GWC Community Centre deals with thousands of telephone inquiries a year. These inquiries include individuals who require some information or referral support and who want to remain anonymous.

The service is free and confidential. Please contact us on (02) 9516 2188 to make a referral for this service or if you require more information.